Return Unused Product
If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 14 days from delivery for a full refund or exchange. All refunds will be credited back to the original payment method. KORA is not responsible for covering these shipping costs.
To issue a return please visit the Return Portal here.
Return Defective Product
Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please email us at firstname.lastname@example.org with a picture of the defect. A return label will be provided. After 14 days, the product is nonrefundable.